Last Updated: 2026
At NorthStar Biologics (referred to as "the Company," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, utilize our platform, or purchase products intended strictly for laboratory research.
1. Information We Collect
When you interact with our shop or complete a checkout sequence, we collect information necessary to process your transaction and verify compliance:
Identity & Contact Data: Name, business/institutional billing address, shipping address, email address, and phone number.
Transaction Data: Details about payments made by you and the specific research compounds or materials you have purchased. (Note: We do not directly store credit card numbers; all payments are securely handled via our encrypted third-party payment gateways).
Compliance Data: Information or certifications you provide at checkout indicating your intent to use our products strictly for controlled laboratory research or experimental purposes.
Technical Data: IP addresses, browser types, and usage data collected automatically via cookies to ensure site security and proper e-commerce functionality.
2. How We Use Your Information
We utilize your collected data for the following essential business purposes:
Order Fulfillment: Processing payments, managing shipping logs, and delivering your research materials.
Compliance & Risk Management: Verifying that buyers acknowledge our strict non-human consumption terms and protecting our operations from fraudulent activity or rogue product misuse.
Customer Support: Responding to inquiries or compliance verifications sent to our team.
Legal & Merchant Requirements: Complying with regulatory frameworks, fraud prevention audits, and requirements set forth by our high-risk merchant account providers.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers critical to running our operations:
Payment Gateways & Processors: To securely authorize and complete your transactions.
Shipping & Logistics Carriers: To safely route and deliver physical packages to your verified research location.
Legal Authorities: We will disclose your information if strictly required to do so by law, court order, or to defend the Company against liability, fraudulent chargebacks, or misuse claims.
4. Data Security and Integrity
Given the sensitive classification of research materials, we implement industry-standard administrative and technical security measures (including SSL encryption) to protect your data. While we take every measure to protect your data, no digital transmission over the internet can be guaranteed 100% secure.
5. Age Restricting and Intent
Our website and products are strictly marketed to and intended for use by working professionals, adults, and qualified researchers. We do not knowingly collect or maintain data from individuals under the age of 18 or 21 (depending on local jurisdictions). If we discover an order was placed by a minor or for non-research intentions, the data and order will be permanently purged and cancelled immediately.
6. Contact and Data Requests
To update your account data, request data deletion, or ask questions regarding this policy, please contact our data compliance officer directly at:
Business Name: NorthStar Biologics
Email: [email protected]
Mailing Address: Edmonton